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Customer Service Gourmet Foods of the Carolinas is dedicated to providing you with the best customer service possible. We welcome your phone calls and emails. In addition, you'll also find the answers to some common questions by reading the information below. Purchase & Delivery Promise (coming soon) Return Policy Sales Tax (coming soon) Order Status (coming soon) Privacy Policy (coming soon) Recipe and Cooking Guide (coming soon) Gourmet Foods Steak Guide (coming soon) About Gourmet Foods of the Carolinas (coming soon) Shipping and Handling (coming soon)Return Policy It is our goal to make available to our customers, excellent products, and then ship them as quickly as possible. However, we understand there may come a time when you may need to return an item due to spoilage or damage during shipment. If that is the case, please contact our Customer Service Department as soon as possible. Our goal is to give our customers 100% satisfaction so we will be glad to replace or exhange any item, or refund your money. If the reason for the return is due to spoilage or damage during shipment, we will also arrange the return shipping at no cost to you. To expidite this service, please return your order to the address listed below within 7 days of delivery. For any other reason, please return the ordered items to the address below within 7 days of delivery. We will return the full purchase price of the items you return excluding shipping charges. Or, you may be issued a credit for future orders.Please ship to: Gourmet Foods of the Carolina's 8850 Meadowmont View Dr. Charlotte, NC 28269 If you have questions, please contact us at: E-Mail: sales@gourmetfoodscarolinas.com Business Phone Number: 1-704-948-4090 |
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